GetSetUp Academy Session 2 : Customer Engagement Skills

Join us for an engaging session on enhancing customer engagement skills! In this workshop, you will learn the WARMTH eight-step model, which focuses on creating positive and effective interactions. This is particularly valuable for older adults in Singapore who wish to enhance their communication skills, whether for volunteering, part-time work, or simply connecting better with the community. After this session, you will feel more confident in your ability to engage warmly and effectively with others.